Effective Date: 1 May 2026
These Terms & Conditions (“Terms”) govern your use of the website at challotteandsons.com (the “Site”) operated by Challotte & Sons Estate LLC, trading as Challotte & Sons Marketing (“we”, “us”, “our”). By accessing the Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. Use of the Site
You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You must not use the Site to: transmit unsolicited commercial communications; distribute malicious code; attempt to gain unauthorised access to any part of the Site or its related systems; impersonate any person or entity; or engage in any conduct that could damage, disable, or impair the Site.
2. Product Listings
We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occur. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. Product images are representative; minor variations in colour may occur due to screen calibration differences.
3. Orders & Contract Formation
Placing an order constitutes an offer to purchase. A contract is formed when we send your order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or product unavailability, and will issue a full refund in such circumstances.
4. Pricing & Payment
All prices are displayed in US dollars and are inclusive of any applicable sales tax where required by law. Payment is due at the time of order. We accept the payment methods displayed at checkout. We reserve the right to change prices at any time; changes will not affect orders already confirmed.
5. Shipping & Delivery
We aim to dispatch all orders within 24 hours of confirmation. Delivery timescales are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title pass to you upon delivery.
6. Returns & Refunds
Our returns policy forms part of these Terms. You may return most items within 30 days of delivery for a full refund, subject to the conditions set out in our Returns & Refund Policy at /legal/returns-refunds.
7. Intellectual Property
All content on the Site — including text, images, graphics, logos, and product descriptions — is the property of Challotte & Sons Estate LLC or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through it. Our total liability for any claim arising from a transaction shall not exceed the amount paid by you for the product giving rise to the claim.
9. Governing Law
These Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Baltimore, Maryland.
10. Changes to These Terms
We may update these Terms periodically. Material changes will be communicated by updating the effective date on this page. Your continued use of the Site after changes constitutes acceptance of the revised Terms. Current effective date: 1 May 2026.
11. Contact
Questions about these Terms? Contact: [email protected] · Challotte & Sons Estate LLC, trading as Challotte & Sons Marketing · 20 S Charles St, Ste 403 #2945, Baltimore, MD 21201, USA